Our Uptime Guarantee to You
We will provide you with a dedicated, reliable server that you can trust. We promise that your website will be available to the internet 99.9% of the time. Our servers are monitored by a third party system, serviceuptime.com. Service Uptime gives us the ability to monitor our servers from multiple locations around the world. When unscheduled downtime our technicians are notified immediately and respond to the server's needs.
If you are having trouble accessing your website and think it may be a server issue, please contact us at support@psipro.com
How do I make a claim?
If you feel your site has been down more then 0.5% of the last month, please contact us immediately. We analyze the server that you are on and determine if a full or partial refund is in order. After which we will set-up a monitoring service specifically for your site to insure it will not fail again.